Job D5381 Description Click to apply: Please attach resume to mail
SOFT's client located in New York, NY is looking for a Asite Application Support for a long term contract assignment.
  
Description of Duties:  
- Deliver training on the Asite platform to end users.   
- Monitor support emails and voicemails received from Asite end users and resolve problems or take appropriate action.   
- Gather, organize, and analyze large internal and external data sets to provide insights for management.   
- Assist with data entry and clean-up in Asite   
- Assist with developing interactive dashboards of Asite data in Power BI.   
  
Required Skills:  
- Bachelor’s degree in Computer Information Systems or 5 years relevant experience   
- Proficient in Microsoft Office. Excellent PowerPoint skills   
- Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables.   
- Working knowledge of SharePoint and MS Teams   
- Hands-on experience building and publishing customized and interactive dashboards within PowerBI   
- Strong organizational and multi-tasking skills.   
- Excellent analytical and problem-solving abilities   
- Excellent communication (verbal and written) and customer service skills   
- Ability to handle a high-pressure environment   
- Ability to prioritize urgent requests and multitask   
- Helpdesk experience preferred   
- Experience working in a document management platform strongly preferred - proficient in Asite is a plus   
- Proficient in SQL a plus